verveling Terms of Service

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Welcome to verveling. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from verveling's website, mobile platform, products, and customer support channels. By using our platform or placing an order, you confirm that you accept these Terms.

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1. Acceptance of Terms

When you access or use any service offered by verveling, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: You must be 18 years of age or older, or have reached the legal age of majority where you reside, before placing an order on this website.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. You must not:
  • Take part in fraudulent activity or submit orders that are false or misleading;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell verveling products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, verveling may correct the mistake and amend or cancel any affected orders before they are dispatched, returning a full refund for any amount charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be received before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@verveling.shop within 1 hour of placing it. After an order enters dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on verveling's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to verveling and is safeguarded by international copyright, trademark, and intellectual property laws. Copying or distributing this material without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, verveling will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to verveling's support team for informal resolution.

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9. Changes to These Terms

verveling may update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: verveling
• Customer Support Email: support@verveling.shop
• Customer Support Phone: 17023256083
• Physical Business Address: 16631 BANISTER RD, SESSER, IL 62884, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST